Free delivery in France (excluding accessories)!
Free delivery in France (excluding accessories)!

KARIOSKA

FAQ

 

Maybe we can help you! Check out the frequently asked questions here.

 

How do I take care of my juju hat and other items?

When you receive your item, follow the link to the care instructions included in your package.

Can I pay in installments?

Yes, when you are at the checkout stage, several payment options are offered to you are payment in installments.

 

How do I order a custom-made item?

All custom and personalized orders are welcome. We can create most colors, sizes and patterns on our items. Please contact us to let us know your needs by sending us a message with the size, quantity and color you wish to purchase and we will respond with a quote.

What type of juju hat do you sell?

We offer authentic juju hats made in West Cameroon in the pure respect of Bamileke traditions. These juju hats fold and open like flowers. Videos are available in the product sheets of our online store or on our YouTube channel.

Can I see (physically) the items in your store?

Karioska is an online store, but we give our customers the opportunity to see the articles in our private showroom . Please contact us for an appointment.

Can I order a different size than the ones on the site?

We can create any size you want to within 2 cm.
If you need a size or color that is not in the store, please contact us and we will send you a quote as soon as possible.

Do you make bulk orders for professionals?

We supply professionals and set up a different ordering process. Do not hesitate to contact us.

Will my Juju hat be exactly as I see it in the list?

As these are unique handmade items, there may be slight differences and nuances from the image in our listings.

Where are you based?

We are based in Paris (France). We ship our items from Paris. Some special orders can be shipped directly from Cameroon. A personal collection can be organized in Ile-de-France. Ask us for details.

 

Where do the items offered in the store come from?

Our products are made in the western region of Cameroon by experienced artisans and are imported directly from Cameroon. Our artisans are not just craftsmen, they are men and women who share the ideas and missions of the company with the three fundamental values that reign supreme in our team: respect, creativity and sharing.

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